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Building a Personal Brand
Happy New Year and a warm welcome to any new readers. With the aim of being more productive in 2015, I started by reviewing what I’d done in the previous 12 months and made a list of goals for the...
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Why the Customer is Still Always Right
The other day I was in a shop waiting to pay, one of the cash registers wasn’t being used and there was a small queue of shoppers. My immediate response to the situation was both frustration and...
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Getting Started with SEO for WordPress
Let me start off by saying I’m not an SEO expert and since Google became a popular search engine, having a strategy for moving up the rankings has become an art form. I have worked with agencies who...
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How to create a captivating presentation
As part of my job I often present to large audiences at conferences and events. Initially this was quite a daunting task until I learned to control my nerves and develop my presenting style. Over the...
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International Ecommerce Strategy
This month, I was asked to present one of the breakout sessions at the excellent Rackspace::Solve event at the Emirates Stadium in London. On the ecommerce theme, I decided to speak about the...
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Why should you start a blog?
Wow, I’ve been blogging at thehostinginsider.net for almost three years. I have to admit at times the delivery of content has been sporadic, but in the last 12 months I’ve managed to keep to a...
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The productivity routine
In an average lifetime you will spend 25 years in bed, 8 years eating and 18 months in the bathroom. These are all necessities, while you can certainly skip meals here and there, the time you take to...
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The Five Year Plan
Putting a plan in place to execute a business strategy is key for any company’s success. Setting a clear goal with milestones along the way, helps shape and drive progress. Planning in this way is...
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Achieve Your Personal Goals in 2016
make a plan to achieve your goals Happy New Year to those of you who are regulars and a warm welcome to any new readers! I finished 2015 with some great news – I have a new role at Rackspace (my day...
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The 10 Point Ecommerce Excellence Checklist
deliver ecommerce excellence If you are just starting your online sales journey or are a major retailer there are some things which you just have to get right. Success in ecommerce comes by making the...
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The Productivity Tool Kit
The productivity tool kit In the last year I’ve written several posts about self-improvement on this blog. It is a subject I find really interesting. One of the things I absolutely love about working...
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Build a Great Presentation
give a great presentation In my role as Chief Digital Technologist at Rackspace, not only do I get to own the digital point of view, but I it is my job to speak at events and conferences. I am very...
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Programmatic Commerce – The Future of Retail
The future of retail is automated What does the future hold for online commerce? For several years now there has been very little innovation in the industry. A level of maturity has been reached online...
View ArticleWhat does a Digital Technologist do?
As my day job I work for Rackspace as Chief Digital Technologist. It is an interesting job title and occasionally people ask what role I play in the organisation. The digital technologist role has a...
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Employee Experience
employees are customers too I love going to work. Some people find this a slightly strange statement, but I consider myself to be one of the lucky ones who enjoys and takes pride in what they do. I use...
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Ecommerce Data Every Business Should Know
use data to track progress From small start-up to multi-national giant, the key to selling successfully online is knowing how to improve. By understanding exactly what is happening in your store at any...
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How I Build a Blog Post
I don’t write, I build my blog posts In a change to my typical procedure, I have published an article “off site” on the Medium platform. It covers the process I use to build the blog posts which you...
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Performance is Still King
speed is still king Back in 2012 I spoke at an ecommerce conference about the importance of performance. My message was “Speed is King”. I talked about how delivering a properly optimised hosting...
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Productivity in the palm of your hand
How can I help you today? Is it my imagination or are more people offering “life changing advice”? If I think back five years, I can’t remember there being quite so many blog posts, books, apps or...
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