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The 10 Point Ecommerce Excellence Checklist
deliver ecommerce excellence If you are just starting your online sales journey or are a major retailer there are some things which you just have to get right. Success in ecommerce comes by making the...
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The Productivity Tool Kit
The productivity tool kit In the last year I’ve written several posts about self-improvement on this blog. It is a subject I find really interesting. One of the things I absolutely love about working...
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Build a Great Presentation
give a great presentation In my role as Chief Digital Technologist at Rackspace, not only do I get to own the digital point of view, but I it is my job to speak at events and conferences. I am very...
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Programmatic Commerce – The Future of Retail
The future of retail is automated What does the future hold for online commerce? For several years now there has been very little innovation in the industry. A level of maturity has been reached online...
View ArticleWhat does a Digital Technologist do?
As my day job I work for Rackspace as Chief Digital Technologist. It is an interesting job title and occasionally people ask what role I play in the organisation. The digital technologist role has a...
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Employee Experience
employees are customers too I love going to work. Some people find this a slightly strange statement, but I consider myself to be one of the lucky ones who enjoys and takes pride in what they do. I use...
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Ecommerce Data Every Business Should Know
use data to track progress From small start-up to multi-national giant, the key to selling successfully online is knowing how to improve. By understanding exactly what is happening in your store at any...
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How I Build a Blog Post
I don’t write, I build my blog posts In a change to my typical procedure, I have published an article “off site” on the Medium platform. It covers the process I use to build the blog posts which you...
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Performance is Still King
speed is still king Back in 2012 I spoke at an ecommerce conference about the importance of performance. My message was “Speed is King”. I talked about how delivering a properly optimised hosting...
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Productivity in the palm of your hand
How can I help you today? Is it my imagination or are more people offering “life changing advice”? If I think back five years, I can’t remember there being quite so many blog posts, books, apps or...
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